Question 1

Is wool naturally antibacterial?

Accepted Answer

Yes, wool is naturally antibacterial. It contains lanolin, a waxy substance that resists bacteria, mould, and mildew. Wool’s unique structure wicks away moisture, preventing the damp conditions where bacteria thrive. This makes wool a great choice for blankets, clothing, and bedding, as it stays fresher for longer without frequent washing. Its breathability and odour-resistant properties add to its natural hygiene benefits.

Question 2

How do you care for your woollen treasures?

Accepted Answer

Caring for your woollen treasures ensures they remain soft, luxurious, and enduring. Here’s how:

**Washing:** Wool rarely needs washing. Spot clean with a damp cloth and mild soap for small stains. Hand wash in cool water with wool detergent, or use a machine’s wool setting with a mesh bag. For heirloom pieces, dry cleaning is best.

**Drying:** Always air dry. Lay flat on a towel or rack, away from direct sunlight. Never tumble dry—heat can shrink wool.

**Storage:** Protect from moths with breathable cotton bags and cedar blocks. Avoid plastic bags that trap moisture. Fold neatly; don’t hang to prevent stretching.

With gentle care, your woollen pieces will stay beautiful for years to come.

Question 3

Why pick a wool blanket instead of a duvet?

Accepted Answer

Wool blankets are great for temperature regulation. Wool’s natural fibres breathe and wick moisture, keeping you comfortable without overheating. Unlike duvets, which can trap heat and moisture, wool blankets adapt to your body’s temperature, keeping you warm in winter and cool in summer. Perfect for year-round comfort, especially if you tend to get too warm or cold during sleep.

Question 4

What do international customers need to know before buying?

Accepted Answer

Before you buy, check the International Customers link at the bottom of this page. Import taxes, duties, and return costs are your responsibility. Delivery times can vary based on postal services, destination, national holidays, and other unforeseen circumstances.

Question 5

Import Tax and returns policy

Accepted Answer

Customer Responsibility for Import Taxes and Return Costs Policy

At Davies & Co Llandeilo, we value our customers and aim to provide an exceptional shopping experience. To ensure transparency, we kindly ask customers to familiarise themselves with the following policy regarding import taxes and returns:

Import Taxes and Duties
	•	Customers are responsible for any import taxes, duties, or customs fees applicable in their destination country.
	•	These charges are determined by your local customs authority and are not included in the purchase price or shipping costs.
	•	Please check your country’s customs regulations prior to completing your purchase to avoid unexpected fees.

Returns and Associated Costs
	•	Should you wish to return an item, all costs associated with the return, including shipping fees, are the responsibility of the customer.
	•	Any additional charges, such as customs fees on returned goods, will also be borne by the customer.
	•	Please ensure items are returned in their original condition and packaging.

Non-Delivery Due to Customs or Fees
	•	If a package is refused, or customs fees are unpaid, the parcel may be returned to us or abandoned.
	•	In such cases, customers will be responsible for all associated costs, including the original shipping fee and any fees incurred during the return process.

We appreciate your understanding and cooperation in adhering to this policy.

Question 6

What’s our policy on returns and damaged items?

Accepted Answer

We want you to love your purchase, but if something’s not right, here’s what to do:

**Changed Your Mind?** Return items within 3 days for a voucher of equal value. Items must be in original packaging, pristine, unused, and undamaged.

**Received Damaged Goods?** Notify us immediately. We’ll exchange it or issue a full refund if stock is unavailable.

**How to Return:** Contact us to start the process. Pack items securely in original packaging and follow our team’s instructions.

**Important Notes:** Returns outside the specified period or not meeting our policy may not qualify for a voucher or exchange. Return shipping costs are the customer’s responsibility.

For help, call us at 01558 824275. Returns go to: The Warehouse, Station Road, Llandeilo, Carms, Wales. SA19 6NG. UK.

Question 7

What can you tell me about your shop?

Accepted Answer

Our shop, located at The Warehouse, Station Road, Llandeilo, SA19 6NG, is over 100 years old. Originally built as a Farmers Co-Operative, it was a community hub. Steam trains used to deliver animal feeds to the lower ground floor, which were then bagged and delivered to farms by horse and cart. The building was sold 40 years ago to an antiques dealer, who retired in 2019. The Davies family then purchased and renovated it over 8 months. Our shop now spans three floors, offering Welsh Blankets, wool blankets and throws, homeware, gifts, and clothing. Free parking is available outside, but please note, the shop is not wheelchair friendly due to its age.

Question 8

When is your shop open?

Accepted Answer

Our shop is open Tuesday to Saturday from 10am to 4pm. You can place orders on-line 24/7

Question 9

Trade Agreement Clause – Commercial Use of Cloth

Accepted Answer

Trade Agreement Clause – Commercial Use of Cloth
Intellectual Property: All website content is owned by Dinefwr Blankets and protected by ® trademark.
The Buyer acknowledges that all Dinefwr Blankets cloth is supplied for personal or end-use only. Any resale, reuse, or repurposing of the cloth for commercial purposes, personal or financial gain is strictly prohibited without the prior written consent of Dinefwr Blankets. Breach of this clause may result in legal action.
Governing Law: These terms are governed by UK law.

Question 10

What's next for Dinefwr Blankets

Accepted Answer

Dinefwr Blankets is a young business, but our roots are old.
Today, we design our blanket colouways here in Wales, create the cloth into beatutiful things in our workshop in Llandeilo. We work with skilled artisan weavers in the UK who share our respect for traditional methods, natural materials and proper workmanship.
Our long-term aim is to weave ourselves. We have already purchased four vintage Dobcross looms and care for them with the hope that, in time, they will once again weave cloth here in Wales, as they were built to do, just as our own ancestors once worked at the loom.
Until that day comes, we choose to work with craftspeople whose hands and experience we trust, people who understand that quality takes time and that good cloth should last.
One day, we hope our own looms will be working again. Until then, every blanket we offer is made with care and respect for the traditions we value.

Frequently asked questions